We thought spending our vacation in Hong-Kong will be exciting but, it turned out into a big disaster. We really had a very bad experienced during our stay there. My mom was really upset the entire week. It was our biggest mistake when we bought a CANON DSLR camera at JORDAN DIGITAL WORLD (located in Jordan Road, Yaumatei, Kowloon, Hong Kong). I should have read the article my sister gave me about "TAX FREE" shops. "Bait and Switch" most of the stores common doing. First, they will tell you the price of their gadgets are cheaper. After you had for paid it, there is no way to cancel it. They will introduce another product which is more expensive and ask for an additional payment. But, if your going to check the price from the other stores and do some research on the internet, it's cheaper.
Since, my dad didn't have a chance to buy a camera in Malaysia, because he might be late on his flight back to the Philippines, he heard from his co-worker, gadgets are cheaper in Hong-Kong. Me and my mom were scheduled to go there this year, we decided to buy in HK instead. We were looking for Canon 550D or Nikon D90 for my younger sister's graduation gift. From their shop, the 550D cost 25,000 pesos only, while D90 was only 29,000 pesos. So, we decided to get the 550D, when they showed us the camera, ask for my mom's credit card and gave us the receipt. We were expecting to get the camera after we paid it. Instead, they told us to sit first to teach us on how to use the DSLR, but we were surprised when the Chinese guy showed another camera, it's NIKON L110, he keeps on insisting to get the L110 rather than 550D. He was really eager to convince my mom and even got mad at me when I said "It's not a DSLR, so my sister will not like it!". He told to me "Don't confuse your mom okay!". He didn't let us go until my mom will agree, we've been staying there for an hour. First, he told us that there will be an additional 10,000 pesos if we'll take the L110. But my mom wasn't convinced at all. So, he gave us another discount for 5,000 pesos only. There's one thing that he said that made me very much annoyed, "Once you leave the shop, you cannot change the item anymore" and, I was like "WTF?!!! What kind of store is this?". The Chinese guy was talking too much and saying a lot of negative stuff about the camera we chose. Like, it was an old model and the selection written in Chinese characters only. He keeps on telling us that we will regret it, if we'll get the 550D or D90. It appears that he was convincing us that we were wrong if we'll still choose the camera we want. I walked out because it's driving me nuts! When my mom left the shop, I was surprised when she took the L110 camera! So, I just kept quiet the whole time 'coz I did not want to argue. But, my mom was really bothered, she felt there was something wrong about the camera. I told her to change it right now before it's too late, we might regret it and we went back immediately. Unfortunately, the Chinese guy said "No! You cannot change it, I told you before you go away!". He has a lot of excuses. Like, he will call the manager, the stock room was closed, no more stocks, go back on Monday, etc. How can that be? We just bought the camera the same day, we just left 2 hours ago. Until, he showed us another unit of camera, a CANON REBEL XS. He was asking again to pay an additional 10,000 pesos! He showed us the receipt of the first tourist guy who bought the camera with the same unit for 42,000 pesos. His reason was it's the only DSLR camera available at that moment and with multi-language selection. We said, we still want the 550D or D90 and there is a language selector, so we can change it to English and he made me look more stupid when he said "No, there is not, it's only in Chinese". My mom said we don't have any money left and we're still going to Macau the next day, her credit cards were declined when we used it from another stores. Then, we got a text message from my sister, the L110 cost 12,000-14,000 pesos only in the Philippines and other countries. My mom fainted because we were fooled by those Chinese people! A lot of people outside were shocked and looking at us. My mom was begging him to give us what we wanted or change it to any kind of items with the same price but still, he didn't agree. My dad was really mad when he called and talked to him. The Chinese guy crumpled our receipt. He didn't like people screwing him around. When my dad told him we will report them to immigration, he changed his mind and didn't allow us to replace the camera anymore. My mom was still begging him and fainted again. It was freaking me out, I was really worried about her, because she just got diagnosed with heart disease. I don't know what will I do if something bad happens to her. Finally, the Chinese guy asked us, how much money do we have left, then he can give us the REBEL XS. Apparently, the price of the camera was a bit too much but I just decided to give my money and we left the store. I didn't want to stay there any longer. Otherwise, I might say something not good since I was really pissed off and I'm starting to lose my patience.
We just found out that my aunt had a bad experience there too when she went there a year ago. She bought a camera for her friend. It was working fine when they showed it her but, when she got home the camera wasn't working anymore. She went back to the shop to replace the item but, they didn't want to change it. So beware! Don't be a victim like us.


5 comments:
Unfortunately I only came across your post now, having bought my camera a week ago. Some simple research shows that I have paid over double for my Fujifilm SLR. Beware of this store. They are CROOKS
yes, a lot of tourist were victims in HK
I too was stung by this company, as you have rightly stated please be aware this company is extremly crooked and will lure you in with cheap prices and then rip you off.
i agree with you, i hope this kind of store will close down very soon!
Thx ! I was about to buy something there. They tried the same tricks with me (only chinese) take this one (twice the price!). They didn t try to give me another one though. So I thought they were ok. Now, I'm sure I will not go there.
Thx again.
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